Last Updated: August 7th, 2026
These Terms and Conditions govern your use of Khanna Paper Mills Ltd. services, including our website and our SMS and email communication programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. SMS Program Description
Khanna Paper Mills Ltd. operates an SMS messaging program for customers who opt in through the optional consent checkboxes on our contact form. Messaging use cases include: order and delivery updates, appointment reminders, enquiry follow-ups, and customer support (transactional messages); and, only if you separately opt in, marketing and promotional messages such as special offers, discounts, and new product updates. Message frequency varies depending on your interaction and the services requested.
2. Consent to Receive Messages
By providing your phone number and checking the SMS consent box, you authorize Khanna Paper Mills Ltd. to send SMS messages to your mobile number. Consent to receive messages is not a condition of purchase.
3. Opt-Out (Text STOP)
You can cancel the SMS service at any time. Simply text STOP to any message sent from us. After you send STOP, you will receive one confirmation message confirming your unsubscription, and you will no longer receive SMS messages from Khanna Paper Mills Ltd. unless you opt in again.
4. Opting In Again
If you wish to rejoin the messaging program after opting out, you may opt in again using the same method you used to enroll initially.
5. Help and Support
If you are experiencing issues with our messaging program, you can reply HELP to any message for assistance. You may also contact us directly at:
Email: info@khannapaper.com
Email: sales@khannapaper.com
Phone: +91 99777 93832
6. Message and Data Rates Disclosure
Message frequency varies. Message and data rates may apply for any messages sent to you from us and to us from you. For questions about your text or data plan, please contact your wireless carrier.
7. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your participation in our messaging program is governed by our Privacy Policy.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Age Restriction (18+)
You must be at least 18 years old to use our SMS program and to consent to receive SMS communications from Khanna Paper Mills Ltd. By opting in, you confirm you are 18 years of age or older.
11. Contact Information
If you have questions about these Terms and Conditions, please contact us at the details listed above, or write to us at:
Khanna Paper Mills Ltd.
B-26, Infocity-1, Sector-34,
Gurugram - 122001, Haryana,
India